Even though UK vacancies dropped slightly, according to the Q2 2023 report from the British Chambers of Commerce, 80% of British businesses are still reporting difficulties in recruitment. Holding onto good staff is more important now that ever. Is your attrition rate a worry? Are you able to really understand why your employees are leaving? What can you do about it?

We are the UK’s largest provider of outsourced exit interviews, our team conduct Exit Surveys and other types of engagement[1]based surveys for many blue-chip client’s including; Calor Gas, Bellway Homes, UPP and the NHS. Our team conduct exit surveys by MS Teams, Telephone, E-mail or Text or a mix of these as a blended solution based on job role or sector. For instance, if you are working on a building site most of the day, a text or e-mail is more appropriate, if you work in an office or have time off during the week a call can work better.

We create custom headline reports providing visual graphical data comparing monthly and year-to-date results as well giving you custom access to your own portal to view, filter and export all your results and raw data.

Clients come to us when:

• Attrition / Retention is an issue.
• Completion rates are low and inconsistent across the business.
• Data gathered lacks depth and meaning.
• Current process is manual and time consuming for HR.
• Poor employee (leaver) experience.
• Management information and reporting is unavailable or limited.

The above therefore means that there is no qualitative and quantitative data to support decisions around HR initiatives. If your current process is not providing the richness of data or the completion rates necessary to deliver meaningful data that can support HR initiatives, then what can you do quickly and easily to get a handle on this before your Glassdoor rating takes a hit? Exit interviews are one of the best methods for gathering feedback from leavers as it helps employers to understand why employees choose to leave. Employers could also choose to conduct telephone interviews or even online exit interviews.

Ask yourself – Why you should do exit interviews and consider using us to help you gain both quantitative and qualitative data to understand the candidate journey from start to finish without needing to figure it out in hindsight or just rely on anecdotal feedback.