With research suggesting that between a fifth to a half of UK workers plan to change jobs in 2024, it’s no surprise that Retention and Engagement are the top priorities for HR professionals completing a recent survey by WorkNest. Engaged, skilled, and focused workforces are the common traits of successful businesses.
For HR to do anything about improving retention and engagement, you need the answer to two key challenges:
- How do you identify who is unhappy?
- How do you improve their engagement?
Annual Surveys go out of date very quickly
Many organisations rely on annual engagement surveys to tell them how the workforce is feeling. While they are comprehensive and valuable, they frequently take a while to complete, they don’t highlight issues when they happen, and will date very quickly if circumstances change.
Regular/Pulse Tracking Surveys don’t show the full picture
A more responsive and timelier way is Regular/Pulse employee engagement surveys which give monthly reports on satisfaction and engagement levels from various employee populations and lifecycle stages.
These often utilise APPs and mobile questionnaires to gain information from employees. These provide up-to-date information quickly, but often don’t give detailed information on the root cause of disengagement and can have poor completion rates due to survey fatigue, meaning the data isn’t a representation of their employee populations. All of which means HR will frequently have to undertake a more in-depth follow-up to determine what is going on or and how to rectify it.
Expert engagement tracking service
Wouldn’t it be great if there was a service that combined the quality and detail of an annual engagement survey with the speed and relevance of Regular / Pulse Tracking Surveys?
Fortunately, there is!
ResourceBank provides an expert engagement tracking service to tell you how your employees feel. It identifies key issues before they escalate and provides you with clear data to base decisions on – and then to track whether they are effective.
The UK based team do this predominantly by telephone or video call with an on-line version as a backstop. They are experts in probing true engagement levels and reasons behind unhappiness.
The data is collated in real time into your own on-line portal giving you graphical data and filtering as well as all transcripts to review. You have clear graphical indices to show trends supported by deep dive analytics.
The service can be tweaked quarterly and there is clear escalation process for any major issues. Regular meetings take place to review key findings.
Book in a free demo today
Do you want to effectively improve retention and engagement in your organization?
To arrange your free demo of the ResourceBank employee engagement tracking service, click here.
