When the air conditioning unit in the ResourceBank server room packed up, Ed Longhurst Account Manager for the Daikin Recruitment Team knew who to call. The next day, Ethan was in the ResourceBank office fixing the unit and ensuring the servers could operate safely and effectively.
Ethan is in the final year of his apprenticeship for Daikin and, luckily for us, he needs to undertake solo repair visits to complete his apprenticeship.
Ed Longhust tells the story:
Ethan was fabulous. He was in the office the next day, identified the issue immediately, and repaired the unit so the servers could work effectively again. Thanks to Ethan and to Matt Blanchard from Daikin who suggested the solution to me.”
It’s a testament to the importance of the Daikin Recruitment Team to the rest of the business that Daikin management were so keen to get Ethan in to help Ed and his team. The RPO partnership between Daikin and ResourceBank has just passed its 2 year birthday and the feedback on the team has been excellent.
Here are a few of the quotes from Daikin managers and candidates about the team:
Candidates I have hired have said the process was made easier by dealing with Anabella. She gave information, was clear on what she needed back from them”.
None of my roles have been straightforward. My roles are fairly ‘niche’ from both a technical and operational point of view and I couldn’t be more complimentary of the skills and services of Grant Baker in helping me fill these roles and build my team. He is worth his weight in gold!!”
DRT are exceptional. Ed and his team work hard at building positive relationships”.
Grant is the best recruitment partner I have ever worked with – from candidate selection to communication to completion of recruitment. He is polite (to a fault!), intuitive and professional. All candidates also report excellent experience of dealing with him”.
I have a great working relationship with Anabella. Communication is swift and easy via telephone email and TEAMs. We speak regularly and both of us know exactly where we are in the process”.
My recruitment journey was protracted due to a number of complications. Without the dedication and continued efforts of Ed it would have been easy to lose momentum and prioritise other activities.”
Hiring manager satisfaction is one of the key measures of the success of the RPO and Ed and his team are completely focussed on delivering a high level of service.
If your current RPO, internal recruitment team or agencies are not giving you the service that you need, reach out to us to see how we could improve your experience.
