ResourceBank and Avature shared instance cuts Wolseley time to hire by 300%

This week to celebrate our 10 years with Avature we feature the joint instance solution for Wolseley which helped us to cut time to hire by 300%

This year marks 10 years of partnership between ResourceBank and Avature. To celebrate, we’re sharing 10 success stories showcasing how Avature’s market-leading Talent Attraction technology has helped enhance our clients’ talent strategies.

This week, we’re highlighting how a shared Avature instance enabled the ResourceBank embedded recruitment team and Wolseley to dramatically reduce time to hire—from 70 days to under 30.


The Challenge: A Decentralized and Inefficient Process

In 2016, Wolseley UK was the country’s largest plumbing, heating, and cooling trade specialist merchant. However, recruitment was fragmented across multiple trading brands, lacking a centralized process. With time to hire exceeding 70 days and attrition rates soaring, a transformation was needed.


The Solution: A Unified Recruitment Approach

As part of its rebrand, Wolseley centralized recruitment under one function and appointed ResourceBank to manage hiring across its 500+ retail branches. To streamline operations, a bespoke Avature instance was created, allowing the Wolseley internal team and ResourceBank recruiters to collaborate on a single, integrated platform. This system enabled:
  • Centralized data for improved workforce planning and approvals
  • Enhanced visibility and control over hiring processes
  • Greater efficiency through seamless collaboration


The Results: Faster Hiring and Outstanding Candidate Experience

With ResourceBank’s support and Avature’s technology, Wolseley achieved:

  • Over 1,000 new hires per year
  • Time-to-hire reduced to under 30 days
  • An outstanding NPS score of 89


Additionally, during peak hiring periods, ResourceBank extended its support beyond branch recruitment to assist with head office and senior-level hiring.

This success story demonstrates the power of Avature’s technology in transforming recruitment strategies, reducing time to hire, and delivering an exceptional candidate experience.

Years: 2017-2023

Technology: Shared Instance, External Candidate portal, Internal careers & referral portal, Hiring manager portal, Timeslot portal, Onboarding portal.

Hires per year: 30

Skills: Administration, Retail, Warehousing

This article is the fouth in a series of 10 celebrating our 10-year partnership with Avature. Stay tuned for more insights from our decade-long partnership. 

Image celebrating Avature solution for Wolseley

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