As part of our February focus on Partnerships, one of ResourceBank’s four key pillars alongside Community, Hi-Tech and Hi-Touch, we’re highlighting the long-term relationships that define how we work.
Our engineering recruitment partnership with Daikin demonstrates how data-driven sourcing, employer brand alignment, and embedded delivery can support specialist growth at scale.
Appointed in 2022 to Support Specialist Expansion
ResourceBank was appointed in August 2022 to deliver an embedded RPO solution during a period of significant UK expansion.
Operating in a competitive HVAC and engineering market, Daikin required more than vacancy management. It needed a scalable recruitment infrastructure capable of sourcing rare technical skills and reducing time to hire.
Over the past three and a half years, we have recruited 350+ new employees, supporting service engineers, technical specialists and operational roles nationwide
Precision Sourcing for Hard-to-Find Engineering Talent
This engineering recruitment partnership is built on proactive sourcing — not just advertising.
Using the Avature recruitment technology platform’s AI and automation tools, we developed intelligent workflows that make sourcing targeted and efficient, including:
- AI-powered candidate recommendations tailored to each vacancy
- Continuous automated Websources searches
- LinkedIn CRM Connect integration for seamless profile management
Recently, three Health & Safety roles were filled primarily through direct sourcing rather than advert response — highlighting the importance of active talent search in specialist markets.
Measurable Results Through Optimisation
The impact of this engineering recruitment partnership is clear:
- 96% of hires remain with Daikin, exceeding industry benchmarks
- Time to hire reduced from 45 days to 34 days
- Recruiters save 6–8 hours per week, allowing greater focus on stakeholder engagement
By combining AI, automation, and human insight, we have created a faster, more effective recruitment model without compromising on quality.
Employer Brand and Attraction Alignment
As part of the partnership, ResourceBank designed, built and now hosts the Daikin UK careers website, ensuring attraction strategy and recruitment delivery are fully integrated.
This alignment strengthens candidate experience and supports targeted attraction of specialist engineering talent.
Investing in Future Engineers
The partnership also includes a structured Apprentice programme, supporting the recruitment of future Service Engineers.
Using the same optimised infrastructure – adapted for early careers – we deliver inclusive assessment processes and high-engagement attraction campaigns that strengthen long-term workforce capability.
Hi-Tech, Hi-Touch Delivery
While technology drives efficiency, the partnership remains people-led.
Our embedded recruitment team acts as an extension of Daikin’s business, providing sector insight, proactive sourcing expertise and trusted stakeholder collaboration.
“Grant has a great personality and explained both the company and role in great detail. It created a really positive first impression of Daikin as a business.”
A Strategic Engineering Recruitment Partnership
Now three and a half years into the relationship, this engineering recruitment partnership exemplifies our Outsourced Recruitment Partnership (ORP) approach.
It is not simply about outsourcing recruitment activity. It is about building a proactive, scalable recruitment capability that can source specialist engineering talent, reduce hiring timelines and deliver measurable business impact.
As we celebrate Partnerships Month this February, our work with Daikin shows how sustained collaboration drives both growth and long-term value.
