Daikin is leading a heating revolution to help people reduce their carbon footprint by providing efficient and safe solutions for cooling and heating homes, businesses, and industries, both now and in the future.
“Understanding our needs and marketplace is not easy and the ResourceBank Daikin Recruitment Team (DRT) have been exceptional. Ed and his team work hard at building positive relationships across the business and have impressed all our managers with the quality of candidates they have sourced for us.”
As a renewable energy cooling & heating specialist, the drive for net zero carbon provided the business with a fantastic opportunity for growth. The business needed to dramatically increase its headcount whilst improving time to hire, cost and satisfaction amongst managers and candidates.
A ResourceBank RPO team of 4 recruiters led by an experienced account manager was established. We selected recruiters with a particular interest in net zero carbon and/or experience of recruiting within a technical environment. The key to the first three months was building relationships and trust with hiring managers, integration into Daikin systems and the establishment of an improved recruitment process to enhance candidate experience, retention and effectiveness.
Within the first year the team truly established themselves as an integral part of the Daikin organisation. A dedicated careers site was built for the UK business and video interviews with recent joiners and management produced to build the Daikin employer brand.
The extent of recruitment in the second year involved some key area of hiring including:
And many more engineering, technical, sales, finance, HR, marketing, legal and customer service roles.
The ResourceBank Daikin RPO team has exceeded all targets:
– 94% retention of candidates hired (100% retention of service engineers)
The Daikin ResourceBank RPO partnership helped Daikin UK contribute to an EMEA 20% sales growth during 2023. The contract has been renewed and extended to cover further responsibilities such as the UK Apprentice scheme.
Let’s have a chat to find out how we can best streamline your recruitment process with intelligent automation.