Recruiting for DHL achieved 59 hires in 8 weeks!

Recruited 59 Customs Team hires in just 8 weeks

Reviewed 869 applications and conducted 163 telephone interviews

Delivered high-quality candidates with excellent candidate experience

Achieved an average time-to-hire of 8.5 days from shortlist

DHL is the world’s largest logistics company serving in over 220 countries and with offices operating in 22 countries. DHL Global Forwarding UK have a Head Office based in Chertsey with additional locations across UK and Europe, employing over 45,000 staff worldwide within the Global Forwarding division. Offering Air, Ocean, Road and Rail freight services, plus bespoke Solutions and Customs brokerage services, DHL operate in a variety of industries including, Auto Mobility, Chemicals, Consumer, Energy, Engineering and Manufacturing, Life Sciences and Healthcare, Public Sector, Retail and Technology.

“DHL Global Forwarding (UK) Limited had a requirement to create 72 new customs roles in 2020. The final approval to recruit these employees received a very late sign-off within DHL, and the only way that we could fulfil these roles was using a specialist agency. ResourceBank was our selected partner due to their expertise and the cost efficient service which they provide. The candidate experience was exceptional, and the calibre of candidate exactly as we requested. The pre-screening of candidates was excellent and we were provided, in a very short space of time, with many excellent people from which to choose.”

Given the cost effectiveness and professionalism of ResourceBank, I really cannot recommend them highly enough. THANK YOU!”

Julia Marsh, HRBP for DHL Global Forwarding

What were the challenges?

DHL Global Forwarding approached ResourceBank in October 2020, wanting to create a substantial new Customs Team as a result of Brexit comprising of 72 people. With a quick turnaround required, DHL GF came to us for assistance and were not disappointed.

What was our solution?

ResourceBank established a dedicated team of staff and quickly set out to start sourcing candidates.

The Results

From nearly 900 applications, our average time to hire from shortlist was just 8.5 days, and we are now at 59 successful hires.

869

Applications reviewed

163

Telephone interviews conducted

59

Offers made so far
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