Hosted in collaboration with Zoë Walters, Co-Founder of Empowrd AI, the session explored how AI is transforming the way we attract, engage and support talent, and how HR leaders can take a confident, ethical approach to adoption.
Why This Matters
In today’s talent market, speed wins, insight matters, and human connection remains your greatest differentiator. At ResourceBank, we adopt a ‘Hi-Tech, Hi-Touch’ approach, blending advanced recruitment technology with genuine, human-led expertise.
Our event reinforced that belief: the role of HR is shifting. It’s not being diminished by AI, it’s being amplified. The discussions in the room highlighted how HR can balance innovation with empathy, and automation with authenticity.
What We Explored
How to map your current AI readiness using the AI Maturity Map framework
Ethical and human-centric use of AI across attraction, engagement and support
Hands-on practice with tools like ChatGPT and Custom GPTs so HR professionals can lead, not follow
Conversations around trust, transparency and the human element – because technology alone isn’t enough and will create a longing for more human connection
These sessions helped attendees identify where they currently stand and what practical steps they can take next to embed AI into their people strategy.
What HR Leaders Told Us
Our September 2025 HR-Leader Survey revealed:
80% believe AI will be important or very important in the next five years
47% describe themselves as “AI Curious” – open but not yet confident
36% see trust, ethics and the human element as their top concern
55% are already using AI tools in communication and recruitment
These insights prove the opportunity is real, but the confidence is still growing, and conversations at the event showed how much value HR leaders place on finding the right balance between innovation and humanity.
How ResourceBank Helps You Win
As a leading provider of outsourced recruitment and talent solutions, ResourceBank brings:
Scalable, flexible RPO models that adjust to your needs; strategic, departmental, on-demand
Recruitment audits and optimisations rooted in 30+ years of experience, leveraging AI and human insight to build future-proof hiring functions
A values-led, partner-first mindset: we don’t just deliver hires; we help embed smarter, more human recruitment processes
As a business already using AI to complement and enhance our recruitment, our Hi-Tech, Hi-Touch message resonated strongly in the room. We showcased how AI-powered automation can streamline hiring while still ensuring candidate-centric experiences that enhance communication and trust.
Ready to Take the Next Step?
If you’re ready to move from “AI curious” to “AI confident”, let’s start a conversation. Because the HR teams who will lead tomorrow are the ones who combine human intelligence with artificial power today.
Contact us to explore how ResourceBank can support you in adopting AI-enabled recruitment without losing the human touch.
