Building a Scalable Recruitment Partnership to Power Gist’s Growth

Supported Gist’s rapid growth with a scalable recruitment partnership

Integrated seamlessly as an embedded extension of the HR team

Delivered flexible, on-demand recruitment support to meet peaks in demand

Maintained high-quality candidate experience across all hires

Gist is a leading temperature-controlled logistics and supply chain specialist with a heritage dating back to 1961. With nearly 6,000 colleagues operating across more than 20 sites in the UK and Ireland, they play a vital role in ensuring food reaches customers whenever, wherever and however they shop.

“We’re thrilled to partner with Gist – a brand with such a proud history and a vital role operating the M&S Food Supply Chain. This collaboration is all about blending our technology, expertise and flexibility to make recruitment more efficient, more engaging and more aligned with Gist’s operational needs.”

Sarah Crocker, Operations Director, ResourceBank

What were the challenges?

Following rapid growth and transformation within the M&S Group, Gist required a recruitment partner who could deliver:

A consistent and high-quality candidate experience across multiple locations

Greater efficiency in recruiting Warehouse Operatives and Class 1 Drivers

Data-led insight to drive recruitment performance

A reduction in reliance on agency labour and improved retention

They sought a partner with the capability to deliver high-volume recruitment at pace while also enhancing the brand experience for candidates and hiring managers alike.

What was our solution?

ResourceBank partnered with Gist to design and launch a dedicated recruitment delivery model that combines experienced on-site recruiters with integrated technology, analytics and engagement tools.

Key elements of the solution includes:

Targeted attraction strategy: Advertising across major and specialist job boards, combined with social media campaigns for driver recruitment.

Enhanced screening process: Hubert online assessment technology, telephone screening and licence/CPC verification for drivers.

Streamlined selection: One-stage interviews with feedback within 24 hours, supported by candidate insight sessions.

Dedicated delivery team:

The service spans all Gist sites across the UK and Ireland, covering both the Primary (end-to-end distribution) and Retail (warehouse-to-store) operations.

The Results

The partnership will enable Gist to:

Scale recruitment across multiple high-volume roles quickly and efficiently

Improve candidate quality through technology-led screening and engagement

Provide consistent, data-driven recruitment reporting and insights

Build long-term talent pools aligned to future operational needs

Reduce dependency on agency labour

The Gist partnership demonstrates ResourceBank’s ability to deliver high-volume, tech-enabled, human-centred recruitment for complex logistics operations. By combining insight, innovation and flexibility, ResourceBank continues to support clients like Gist in attracting and retaining great people in a competitive market.

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